Return & Exchange Policy

At Onlycolour, hygiene, safety, and product quality are our highest priorities. Due to the intimate nature of our merchandise, we maintain a strict No Return & Exchange Policy on all delivered orders. This ensures that every customer receives brand-new, untouched, and strictly hygienic products.

Damaged or Incorrect Items

We carefully inspect every order before it leaves our facility. However, if you happen to receive a damaged, defective, or incorrect item, we are here to make it right:

• Notify us within 48 hours of delivery.
• Send an email to wecare@onlycolour.in with your order number and clear photos of the product and packaging.
• Our customer support team will review your case and assist you promptly.

Need Help with Sizing?

Because we cannot accept returns or exchanges for sizing issues, we strongly recommend checking our Size Guide before completing your purchase. If you need personalized recommendations or fit assistance, please reach out to our support team at wecare@onlycolour.in, and we will gladly help you find the right fit.

Thank you for your understanding, trust, and support in helping us maintain the highest standards of hygiene for our community.